FAQs
Collection of frequently (and not-so-frequently) asked questions
Subgraphs
What are subgraphs?
What are subgraphs?
Subgraphs are customizable, open-source solutions for indexing and accessing real-time blockchain data through GraphQL APIs.
What is 0xgraph?
What is 0xgraph?
0xgraph is a subgraph hosting solution that enables seamless deployment to query blockchain data faster and more reliably. It is fully compatible with The Graph’s hosted and decentralized networks.
What are the benefits of using 0xgraph?
What are the benefits of using 0xgraph?
- 3x faster data queries than alternatives.
- 99.9%+ availability uptime SLA.
- Fully compatible with The Graph subgraphs.
- Plug-and-play deployment.
- Identical tooling and UI as The Graph.
- Zero infrastructure to run - just query and go.
How does 0xgraph improve subgraph performance?
How does 0xgraph improve subgraph performance?
0xgraph provides faster data fetching with 3x speed compared to existing solutions, ensuring reliable access with 99.9%+ uptime.
Is 0xgraph compatible with The Graph?
Is 0xgraph compatible with The Graph?
Yes, 0xgraph is 100% spec-compliant with every subgraph on The Graph’s hosted and decentralized networks, offering seamless migration and deployment.
Do I need to manage any infrastructure with 0xgraph?
Do I need to manage any infrastructure with 0xgraph?
No, 0xgraph allows querying subgraphs without running any nodes or infrastructure, offering a hassle-free experience.
Which networks are supported with 0xgraph?
Which networks are supported with 0xgraph?
We support dozens of EVM chains. For more information, please refer to our supported network chains list.
How can developers benefit from 0xgraph?
How can developers benefit from 0xgraph?
Developers can build dApps that access on-chain data reliably and quickly, leveraging the platform’s speed, uptime guarantees, and compatibility with The Graph.
Pricing
When does billing occur?
When does billing occur?
Usage is calculated hourly and billed monthly. If you pause a subgraph, it stops indexing new data, but you can still query it. Deleting a subgraph removes it completely. Billing continues for resources used up to that point. If you cancel your subscription on, for example, day 10 of the billing period, charges continue until day 30, when the cancellation takes effect in the next cycle. During this time, the subgraph can still be queried unless deleted manually. Fees accumulate only for resources already used, ensuring fair billing throughout the cycle.
What happens if I exceed my plan limits?
What happens if I exceed my plan limits?
- Community Plan: Service will be paused until usage returns below limits
- Developer Plan: Additional usage is billed at standard rates
- Enterprise Plan: Custom limits based on your agreement
How is entity storage calculated?
How is entity storage calculated?
Entity storage is measured hourly across all active subgraphs. For example:
- 3 subgraphs with 10,000 entities each = 30,000 total entities
- Deleting one subgraph reduces your billable entities accordingly
For more information or assistance, please contact our support team at hello@ormilabs.com.