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Contact Us

If things do not go as planned, and you encounter any issues or would like to provide feedback, please reach out to us through one of the following ways:

- Email us at: hello@ormilabs.com

- Tweet at us or send us a DM on X

- Join our Discord

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Community + Developer

For Community Plan users, we do not provide any response time estimates. For Developer plan users, we target a response time of 24-48 hours on a best-effort basis.

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Enterprise

If you are an Enterprise user, you have additional options for support, including:

• Directly reaching out to your assigned Customer Success Manager via email or telegram.
• Accessing assistance through your dedicated Slack support channel

Response times are defined on a company-specific basis in your Support SLA.